This article originally appeared in the October 2017 edition of Pi magazine, published by Howden Insurance Brokers Developing and implementing successful key account management programmes takes time and commitment. Gillian Sutherland provides advice on the steps you can take to ensure your investment pays off. Businesses that are struggling to grow may…Read more
About: Annabel Miller
Recent Posts by Annabel Miller
Enrol in our FREE half day Sales Training Taster Course. Being delivered by Gary Williams, the course will cover the foundation process for generating work along with a number of practical hints and tips for anyone who has a client facing role. Whether you or your team are expected to win new clients or develop opportunities from…Read more
Working as a key client manager in a professional services firm is no easy task. You have to juggle a multitude of skills and wear a number of different hats, including delivering work! Some client managers are highly analytical, others are charming extroverts. Regardless of style, the most effective managers possess a wide variety of skills…Read more
Working for many years in professional services I have attended more networking events than I would care to count. Conferences, client events, forums; I’ve endured more than my fair share of terrible handshakes, lukewarm prawn blinis and stilted conversations. Most of us don’t relish the thought of exchanging pleasantries with strangers in the interests of business…Read more
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