Recent Posts by Annabel Miller

The Key to Growth – Key Account Management

      This article originally appeared in the October 2017 edition of Pi magazine, published by Howden Insurance Brokers Developing and implementing successful key account management programmes takes time and commitment. Gillian Sutherland provides advice on the steps you can take to ensure your investment pays off. Businesses that are struggling to grow may…
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Taster Course: Sales Training for Professional & Engineering Services

Enrol in our FREE half day Sales Training Taster Course. Being delivered by Gary Williams, the course will cover the foundation process for generating work along with a number of practical hints and tips for anyone who has a client facing role. Whether you or your team are expected to win new clients or develop opportunities from…
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10 Key Qualities of a Highly Successful Client Manager.

Working as a key client manager in a professional services firm is no easy task. You have to juggle a multitude of skills and wear a number of different hats, including delivering work! Some client managers are highly analytical, others are charming extroverts. Regardless of style, the most effective managers possess a wide variety of skills…
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The Best Networker I Have Ever Met

Working for many years in professional services I have attended more networking events than I would care to count. Conferences, client events, forums; I’ve endured more than my fair share of terrible handshakes, lukewarm prawn blinis and stilted conversations. Most of us don’t relish the thought of exchanging pleasantries with strangers in the interests of business…
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