The questas blog

Our insights into successful marketing, business development and key account management.

Being Honest & Being Human in Business

Being Honest & Being Human in Business

Summary In this episode Gary is joined by professional services expert Sarah Butters to discuss how to drive business by driving people. Sarah tells us how encouraging people’s passions and helping them grow as individuals is beneficial for your business. Gary also...

Cross-selling in the Professional Services Sector

Cross-selling in the Professional Services Sector

Summary In this episode, Gary speaks with Nigel Clark. Nigel leads Marketing globally for SLR Consulting - an international leader of environmental and advisory solutions. They help clients of all shapes and size achieve their sustainability goals. He is an...

Practise, practise, practise to build new habits!

Practise, practise, practise to build new habits!

How to turn workplace learning into sustainable, positive habits. Commissioned by The Training Journal March 2021 An organisation’s ability to learn – and translate that learning into action rapidly – is the ultimate competitive advantage. This is according to Jack...

Emotional Intelligence is the Key to Selling

Emotional Intelligence is the Key to Selling

Summary In this episode, Gary is joined by Alison J Coates, founder member of Re\vo. She is a GENOS certified Emotional Intelligence Practitioner and Life Coach. She also holds an MA in Industrial Psychology. Alison has 25 years of experience in business change...

Being Human, the Art of Client Relationship Management

Being Human, the Art of Client Relationship Management

In this first episode, Gary is joined by Terence Ritchie, a Partner at EMW Law. Terence is a real estate lawyer who knows that relationships and delivering a great client experience are the keys to winning and keeping clients in a very busy market. Their conversation covers a number of areas including;

The impact of the pandemic on client relationships and business development
What it takes for (very) reluctant sellers to get motivated
How Terence sees the future of client selling

The Future of training: Online? In-the-room? Or both?

The Future of training: Online? In-the-room? Or both?

What is the future of training? At Questas, the past 12 months have taught us a lot about how to successfully deliver virtual training. We know that you can’t simply take a classroom designed training session and simply put it online. It doesn’t work! We know that...

6 Things to do in 2021 to win a bigger slice of a smaller pie

6 Things to do in 2021 to win a bigger slice of a smaller pie

After an extraordinary 2020, most economic forecasts are predicting a tough year in 2021 for most sectors. Many suggesting we will not reach pre-pandemic levels again until the end of 2022. It’s a gloomy thought and one where the Ostrich strategy of sticking your head...

questas steaming coffee cupGetting to the ‘table’ of target clients

Getting to the Table of Target Clients - Questas Espresso Shot Webinars
Are you targeting the right clients and speaking to them regularly? Don’t lose out to your competitors, develop your own action driven BD Plan.

Try our Espresso Shot Learning – Our 30 min live webinar to give your team the key points and latest thinking in Business Development and Client Relationship Management.

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How to Cross-Sell without Selling!

e-learning course on laptop on desk with workerOur e-Learning Cross Selling Module is an interactive introduction to best practice.

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