Putting data-driven people-insights into practical action. Making decisions that make a REAL IMPACT on business outcomes.The biggest cost and challenge in any business is people.At a time when the UK is suffering from a skills crisis, the search for talent has...
Join our 12-week programme aimed at taking you from a ‘reluctant’ seller to one who is confident, willing and able! What type of work winner are you?“I really enjoyed the modules of the Questas Academy, particularly the sessions around the Psychology of Selling and...
Difficult Client Conversations Productive communication is built upon rapport, not necessarily upon agreement. By looking at the psychology behind difficult client conversations, we take a practical approach to helping you manage ‘disagreement without being...
Cross Selling Skills There has to be added value for the client to buy additional services from you. If they already buy that second service from an alternative provider, you must clearly ’sell’ the benefit of them buying both services from you. Course overview By...
Negotiation Skills Everything is negotiable. Whether or not the negotiation is easy is another matter, but the first step is always communication. Course overview This course is designed to take you through the theory and practice of ‘Principled Negotiation’. It...
Presentation and Pitching Skills Presenting, especially a pitch, can be a very pressured situation and it is normal to feel anxious. Learning visualisation skills to cope with ‘what if’ scenarios leaves headspace to generate a successful outcome. Course overview The...
Sales Conversation Skills We help technical people feel comfortable with the idea of selling – demonstrating that it is not some sort of ‘dark art’ – which can make a radical change to the dialogue they have with existing and potential clients. Course overview Our...
Developing Client Action Plans Get the skills and tools to deliver services that meet or exceed your client expectations, whilst nurturing existing and building new relationships. You can develop an understanding of your client that allows you, as the supplier, to...
Bids & Tender Training By understanding the value of planning a process and the decisions you take along the way, this course will change how you approach bids, improving your efficiency in responding and your success at winning them. Bid less and win more! Course...
Key Client Management Proactive client management ensures that you deliver services on time and on budget, whilst meeting expectations and nurturing a positive working relationship. Course overview This course provides a comprehensive overview of client planning aimed...
According to research, your reputation – and that of your organisation – is the most important factor for clients when choosing who to consider for projects.
People matter. It’s people (in most cases!) who make decisions. A strong network of relationships with clients, influencers and referrers will go a long way to helping you create opportunities for work.
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Existing clients pay your wages. Proactive client management ensures that you deliver services on time and on budget while meeting their expectations and nurturing a positive working relationship.
Delivering projects well is the first step in developing further opportunities, but it’s not enough. We need be proactive in building relationships, understanding our clients and their objectives, and positioning ourselves as trusted advisers.
Questas offers both one-to-one coaching and leadership training courses. This both embeds newly learned skills and establishes a culture of strong, skilled leadership.
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‘Selling’ can be a dirty word for some of our clients, but without the ability to sell we will struggle to be successful. Our sales training has been developed over years into an approach designed for our technically-minded clients. Courses include presentation and pitching, sales conversations and negotiation skills.
Learning how to write a winning bid is one of the most important business skills you can acquire. The layout, language and style you use may make the difference between a successful bid and one that comes close.
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