Join our 12-week programme aimed at taking you from a ‘reluctant’ seller to one who is confident, willing and able! What type of work winner are you?“I really enjoyed the modules of the Questas Academy, particularly the sessions around the Psychology of Selling and...
Difficult Client Conversations Productive communication is built upon rapport, not necessarily upon agreement. By looking at the psychology behind difficult client conversations, we take a practical approach to helping you manage ‘disagreement without being...
Cross Selling Skills There has to be added value for the client to buy additional services from you. If they already buy that second service from an alternative provider, you must clearly ’sell’ the benefit of them buying both services from you. Course overview By...
Negotiation Skills Everything is negotiable. Whether or not the negotiation is easy is another matter, but the first step is always communication. Course overview This course is designed to take you through the theory and practice of ‘Principled Negotiation’. It...
Presentation and Pitching Skills Presenting, especially a pitch, can be a very pressured situation and it is normal to feel anxious. Learning visualisation skills to cope with ‘what if’ scenarios leaves headspace to generate a successful outcome. Course overview The...
Sales Conversation Skills We help technical people feel comfortable with the idea of selling – demonstrating that it is not some sort of ‘dark art’ – which can make a radical change to the dialogue they have with existing and potential clients. Course overview Our...
Developing Client Action Plans Get the skills and tools to deliver services that meet or exceed your client expectations, whilst nurturing existing and building new relationships. You can develop an understanding of your client that allows you, as the supplier, to...
Bids & Tender Training By understanding the value of planning a process and the decisions you take along the way, this course will change how you approach bids, improving your efficiency in responding and your success at winning them. Bid less and win more! Course...
Key Client Management Proactive client management ensures that you deliver services on time and on budget, whilst meeting expectations and nurturing a positive working relationship. Course overview This course provides a comprehensive overview of client planning aimed...
Business Development Planning According to research, your reputation – and that of your organisation – is the most important factor for clients when choosing who to consider for projects. Course overview Most of our clients are time poor and often struggle to find the...
