Practise, practise, practise to build new habits!

Practise, practise, practise to build new habits!

How to turn workplace learning into sustainable, positive habits.

Commissioned by The Training Journal March 2021

An organisation’s ability to learn – and translate that learning into action rapidly – is the ultimate competitive advantage. This is according to Jack Welch, former chairman and CEO of General Electric.  And figures from the annual UK L&D Report back that up. They show that top-performing organisations are five times more likely to have positive learning cultures. This echoes the suggestion that a culture of learning is a key component of business success.

If we train our people to excel and they leave, that’s bad. But if we don’t train them and they stay, that’s worse.

We’ve all heard this comment before. So it’s no surprise that organisations of all shapes and sizes run training courses. Topics range from mandatory topics such as health and safety to business skills such as leadership and management.

After all, good companies invest in their people.

unnatural salespeople trusted advisor

Taking Training to the next level

But the best companies take training to another level – and create new, powerful and sustainable habits. They avoid the trap of trying to achieve a quick fix – the so-called ‘sheep-dip’ approach – which all too often leads to the cry of “training doesn’t work”. Too many organisations are reactive and use training as a sticking plaster when they see a problem.

When done well, a learning development plan should be thought through and congruent with the strategy and direction of the company.

You need to consider what skills are required to take your organisation where it wants to go.

Click here to read the full article in the Training Journal

If you are interested in talk more about developing a learning culture for your organisation or team please email Gary.Williams@questas.co.uk

Unnatural salespeople are your secret weapon when it comes to winning work

Unnatural salespeople are your secret weapon when it comes to winning work

Unnatural salespeople are your secret weapon when it comes to winning work

Your hidden salesforce are the unnatural salespeople! It’s time to unleash their potential

Uncovering business opportunities and winning new clients is a crucial aspect of doing business especially in professional services and engineering firms. So, not surprisingly, in many organisations salespeople are seen as the key players when it comes to the growth of the company. However, some organisations either don’t have any sales professionals, or they have only a few who are tasked with the ‘rainmaker’ role.

But, if you dig a bit deeper, you will find that many employees have fantastic relationships with clients – genuine relationships built on trust and respect. Their job descriptions probably don’t suggest that they work in sales. And they wouldn’t necessarily describe themselves as salespeople. Yet they are contributing to the growth of your organisation by uncovering opportunities for themselves and others, managing client relationships and even winning new business.

However, because they are not considered part of the sales force, they don’t always receive the same training as their business development colleagues. And, in fact, these so-called ‘unnatural salespeople’ may even see sales and selling as a dark art.

By investing in their selling skills – without turning them into ‘salespeople’ – business leaders can unleash a potent weapon to uncover more opportunities and drive client loyalty.