February isn’t just about Valentine’s Day, it’s a great reminder that strong relationships are at the heart of business success. In professional services, we often talk about ‘client care,’ but real loyalty is built through consistent actions, not just words, as I’m...
Taken from the January edition of Work Winning Ways! LinkedIn Newsletter - Susbcribe here. With the New Year well underway I’d love to know how’s it going for you so far? Perhaps you’re still riding the wave of optimism, ticking off personal resolutions or smashing...
Taken from the December edition of Work Winning Ways! LinkedIn Newsletter - Subscribe here. As we approach the end of the year, now is the perfect time to pause, reflect, and take stock of your business development (BD) efforts in 2024. It’s easy to get caught up in...
Taken from Work Winning Ways! LinkedIn Newsletter - Subscribe here. We’re diving into a topic that lies at the heart of successful business development: truly understanding your client. In my experience working with technical professionals, I’ve seen how easy it is to...
Taken from Work Winning Ways LinkedIn Newsletter - subscribe here. Why a change of mindset matters As technical experts, you are highly valued for your knowledge and the solutions you provide. However, clients are often looking (whether they articulate it to...
Taken from the inaugural edition of Work Winning Ways LinkedIn Newsletter - subscribe here Why BD matters for technical experts In many professional service firms, technical expertise is the cornerstone of your value proposition. But often expertise alone isn’t enough...
Many technical experts, such as engineers, solicitors, and consultants, pursued their careers out of a passion for their specific field of expertise. However, today technical expertise alone is often not enough to stand out from the crowd. To thrive, professionals...
In many professional services companies (legal, accounting, engineering, and management consulting) your technical experts are the backbone of your organisation. They possess the skills, knowledge, and experience to deliver high-quality work that meets your clients'...
Having spent many years training professionals on how to sell, we’ve learned what really works and what doesn’t. Here are some common barriers to successful business development (BD) training and strategies that truly make a difference. Barriers to Effective BD...
In a world where securing strong commercial agreements is essential, negotiation is not merely a skill; it's a crucial component to winning the right kind of work, for the right fee, and on favourable terms! From securing bids to finalising contracts, negotiation...
According to research, your reputation – and that of your organisation – is the most important factor for clients when choosing who to consider for projects.
People matter. It’s people (in most cases!) who make decisions. A strong network of relationships with clients, influencers and referrers will go a long way to helping you create opportunities for work.
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Existing clients pay your wages. Proactive client management ensures that you deliver services on time and on budget while meeting their expectations and nurturing a positive working relationship.
Delivering projects well is the first step in developing further opportunities, but it’s not enough. We need be proactive in building relationships, understanding our clients and their objectives, and positioning ourselves as trusted advisers.
Questas offers both one-to-one coaching and leadership training courses. This both embeds newly learned skills and establishes a culture of strong, skilled leadership.
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‘Selling’ can be a dirty word for some of our clients, but without the ability to sell we will struggle to be successful. Our sales training has been developed over years into an approach designed for our technically-minded clients. Courses include presentation and pitching, sales conversations and negotiation skills.
Learning how to write a winning bid is one of the most important business skills you can acquire. The layout, language and style you use may make the difference between a successful bid and one that comes close.
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