Do you dread the thought of attending an event with the purpose of networking? Annabel Miller shares her top ten networking nuggets. It is fairly daunting: attempting to ingratiate yourself with strangers, make meaningful conversation and hopefully leave with useful...
Whether you are selling engineering, consultancy or legal services, the climate can be harshly competitive. Annabel Miller highlights one of the biggest challenges: of being able to differentiate your offer to that of your competitors. In most cases our...
Image used with thanks to Channel 4 Inspired by the first series of Channel 4's The Island, Glen Manley looks at how this social experiement reveals much about group dynamics and group leadership. Following the recent Channel 4 broadcast of the latest Bear Grylls...
Working as a key client manager in a professional services firm is no easy task. Questas's Annabel Miller looks at the variety of skills needed to succeed. The most effective managers juggle a multitude of skills and wear a number of different hats, not least...
This article originally appeared in the October 2017 edition of Pi magazine, published by Howden Insurance Brokers Developing and implementing successful key account management programmes takes time and commitment. Gillian Sutherland provides advice on the steps you...
If you dread networking events, learn from the best. Here's our insider tips on how to excel at networking... Working for many years in professional services I have attended more networking events than I would care to count. Conferences, client events, forums; I’ve...
What happens to our bodies when we are asked to present in front of a group of people, why do we get nervous and how can we manage nerves so that it doesn't hinder our performance? When we work with clients on their presentation skills, it's important to push our...
According to research, your reputation – and that of your organisation – is the most important factor for clients when choosing who to consider for projects.
People matter. It’s people (in most cases!) who make decisions. A strong network of relationships with clients, influencers and referrers will go a long way to helping you create opportunities for work.
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Existing clients pay your wages. Proactive client management ensures that you deliver services on time and on budget while meeting their expectations and nurturing a positive working relationship.
Delivering projects well is the first step in developing further opportunities, but it’s not enough. We need be proactive in building relationships, understanding our clients and their objectives, and positioning ourselves as trusted advisers.
Questas offers both one-to-one coaching and leadership training courses. This both embeds newly learned skills and establishes a culture of strong, skilled leadership.
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‘Selling’ can be a dirty word for some of our clients, but without the ability to sell we will struggle to be successful. Our sales training has been developed over years into an approach designed for our technically-minded clients. Courses include presentation and pitching, sales conversations and negotiation skills.
Learning how to write a winning bid is one of the most important business skills you can acquire. The layout, language and style you use may make the difference between a successful bid and one that comes close.
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