After an extraordinary 2020, most economic forecasts are predicting a tough year in 2021 for most sectors. Many suggesting we will not reach pre-pandemic levels again until the end of 2022. It’s a gloomy thought and one where the Ostrich...

Webinar: Managing and maintaining client relationships in a virtual world
Webinar: Managing and maintaining client relationships in a virtual world
FREE Live Webinar
Managing and maintaining client relationships in a virtual world
Friday 24th April 2020 – 12:00 until 13:00
Who is it for?
A practical and engaging free live webinar aimed at professionals that work in the natural and built environment.
This is for YOU if you are tasked with maintaining client relationships during the lockdown period and beyond.
REGISTRATION EXPIRED. Please get in touch if you would like to organise your own training.
What will we cover?
- Everything has changed… or has it?
- The principles or client management
- Being a Trusted Advisor
- Understanding your clients ‘new normal’
- How can you add value
- Sharing views from clients, consultants and each other.
- How to strengthen relationships at this time.
Practical advice on how to use empathy and structure the conversation.
Our training is bespoke to each client – see our approach and how we can help your business grow.
Cross-Selling e-learning
Our free e-Learning module for Cross-Selling (no selling required) is an interactive introduction to best practice.
This informative and well-presented 30-minute course is certified for Continuous Professional Development (CPD).
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