Key Account Management Training Guide

Client Account Planning

Professionals working in the built and natural environment are likely to be extremely competent and confident talking with clients within their area of expertise. But how can you grow that relationship into a broader, more positive, mutually beneficial and long-term relationship? How can you open a dialogue that identifies more ways to help your client achieve their goals, and simlutaneously wins more work for your company?

Creating and implementing effective plans for your clients will enable you to do this. We’ve developed the Questas Client Account Planning guide to give you the skills to identify new opportunities and win your client’s buy-in. More importantly, it will strengthen your client relationships and reinforce your role as their Trusted Adviser.

Simply complete the form and we will deliver to you this unique guide on How to create and implement successful account plans for clients, tailored to the professional and engineering services sector.

The training takes you through the key components of a successful client plan, including:

  • Overall strategic framework;
  • Tactics and relationship management;
  • Positioning, competitor analysis and feedback.

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