Questas insights
Our insights into successful marketing, business development and key account management.
Lessons and leadership from Bear Grylls’ “The Island”
Image used with thanks to Channel 4 Inspired by the first series of Channel 4's The Island, Glen Manley looks at how this social experiement reveals much about group dynamics and group leadership. Following the recent Channel 4 broadcast of the latest Bear Grylls...
Ten qualities of a highly successful key client manager
Working as a key client manager in a professional services firm is no easy task. Questas's Annabel Miller looks at the variety of skills needed to succeed. The most effective managers juggle a multitude of skills and wear a number of different hats, not least...
The key to growth: key account management
This article originally appeared in the October 2017 edition of Pi magazine, published by Howden Insurance Brokers Developing and implementing successful key account management programmes takes time and commitment. Gillian Sutherland provides advice on the steps you...
The best networker I have ever met
If you dread networking events, learn from the best. Here's our insider tips on how to excel at networking... Working for many years in professional services I have attended more networking events than I would care to count. Conferences, client events, forums; I’ve...
Four easy ways to manage nerves before a presentation
What happens to our bodies when we are asked to present in front of a group of people, why do we get nervous and how can we manage nerves so that it doesn't hinder our performance? When we work with clients on their presentation skills, it's important to push our...
Latest podcasts
Check out our Work Winning Ways podcasts where Gary speaks to experts in the world of business development about their key insights and strategies.
Being Human, the Art of Client Relationship Management
In this first episode, Gary is joined by Terence Ritchie, a Partner at EMW Law. Terence is a real estate lawyer who knows that relationships and delivering a great client experience are the keys to winning and keeping clients in a very busy market. Their conversation covers a number of areas including;
The impact of the pandemic on client relationships and business development
What it takes for (very) reluctant sellers to get motivated
How Terence sees the future of client selling
