Questas insights
Our insights into successful marketing, business development and key account management.
6 Things to do in 2021 to win a bigger slice of a smaller pie
After an extraordinary 2020, most economic forecasts are predicting a tough year in 2021 for most sectors. Many suggesting we will not reach pre-pandemic levels again until the end of 2022. It’s a gloomy thought and one where the Ostrich strategy of sticking your head...
Pitch Perfect – How to use story telling to structure the perfect business pitch
Storytelling connects people and builds trust in business, which means the best way to make your pitch memorable is to turn it into a story. This isn’t a new method - the blueprint for successful storytelling has been around for a long time. You only have to look at...
10 Steps To A Successful Virtual Business Development Meeting
Virtual business development meetings have become a way of life for many of us. Ensuring they are successful requires a well thought out plan of action. If you are a business developer, client relationship manager, or a technical expert who is required to win...
Training online, moving from the classroom and maintaining effective learning
One thing we already knew – you can’t just take a classroom course and deliver it online. With over 20 years experience in corporate training we took the principles and tested on ourselves and friendly clients how best to adapt to get it right online. And those rehearsals were the best investment we could have made! Here’s what we learnt delivering Virtual Classroom Training.
3 Ways Virtual Training Can Help Reduce Your Carbon Footprint
Like many businesses, we’ve had to adapt to new ways of working since the pandemic began. Virtual training has not only been the only way to continue to deliver our courses, we’ve also discovered another positive outcome – a huge reduction in our (and our client’s) carbon footprint!
How To Manage & Maintain Client Relationships in a Virtual World
Are you tasked with managing important client relationships whilst working remotely? We ran a live webinar on 24th April attended by over 70 people, which aimed at help professionals who have the new challenge of nurturing client relationships during lockdown and...
Cross Selling: how to achieve growth by cross selling in professional services
‘Cross-Selling’ is the key to smart business growth but why is it so difficult? Questas CEO & Founder, Gary Williams reveals how to overcome the barriers and generate significant opportunities from existing clients.What is cross selling? Cross-selling is best...
Four ways to get out of your comfort zone and be the catalyst to growth
Questas' Gary Williams writes in the RICS Recruit Blog about how to develop confidence in technical staff who are required to "sell". Gary is an expert Business Development Consultant and Executive Coach and works with leading professional firms in the built and...
Six ways to use EQ – or Emotional Intelligence – to win more work
In this RICS article, Gary Williams of Questas, discusses EQ, or Emotional Intelligence, and how it can help you get the edge over your competitors. Embrace the human side of business relationships and you will be more confident with clients, more effective with sales...
First Impressions Count: Creating a positive impact at a first client meeting.
Whether your industry is engineering, law, property or the public sector, here are some ways you can prepare and optimise the opportunity at your first business development meeting with new clients. The Dos and Don'ts if you will, of creating the right first...
Be Brilliant! How to prepare for that effective first meeting
Initial meetings with potential clients or with new people at existing clients are critical opportunities. This applies to every industry whether it be engineering, law, property or commercial. A first meeting can be the difference between years of work and no work at...
Quash imposter syndrome and optimise the business opportunity
Attending a ‘World Leading’ Event can be very daunting. Don’t let being a little fish in a big pond overwhelm you – Gary Williams shares how he addressed his concerns and went prepared to optimise the opportunity. I recently attended #MIPIM2018. It was my first time...
Latest podcasts
Check out our Work Winning Ways podcasts where Gary speaks to experts in the world of business development about their key insights and strategies.
Building Customer Experience Around Trust, Care and Value
Summary Building customer experience around trust, care and value is the main theme of...
Why Client Services are the Key to Success
Summary In this episode of Work Winning Ways, Gary Williams, (founder and CEO of...
Approaches to Winning Work
Summary In this episode of Work Winning Ways, Gary is joined by Mike Reader. Mike is the...
