Questas insights
Our insights into successful marketing, business development and key account management.
10 Steps To A Successful Virtual Business Development Meeting
Virtual business development meetings have become a way of life for many of us. Ensuring they are successful requires a well thought out plan of action. If you are a business developer, client relationship manager, or a technical expert who is required to win...
Training online, moving from the classroom and maintaining effective learning
One thing we already knew – you can’t just take a classroom course and deliver it online. With over 20 years experience in corporate training we took the principles and tested on ourselves and friendly clients how best to adapt to get it right online. And those rehearsals were the best investment we could have made! Here’s what we learnt delivering Virtual Classroom Training.
3 Ways Virtual Training Can Help Reduce Your Carbon Footprint
Like many businesses, we’ve had to adapt to new ways of working since the pandemic began. Virtual training has not only been the only way to continue to deliver our courses, we’ve also discovered another positive outcome – a huge reduction in our (and our client’s) carbon footprint!
How To Manage & Maintain Client Relationships in a Virtual World
Are you tasked with managing important client relationships whilst working remotely? We ran a live webinar on 24th April attended by over 70 people, which aimed at help professionals who have the new challenge of nurturing client relationships during lockdown and...
Cross Selling: how to achieve growth by cross selling in professional services
‘Cross-Selling’ is the key to smart business growth but why is it so difficult? Questas CEO & Founder, Gary Williams reveals how to overcome the barriers and generate significant opportunities from existing clients.What is cross selling? Cross-selling is best...
Four ways to get out of your comfort zone and be the catalyst to growth
Questas' Gary Williams writes in the RICS Recruit Blog about how to develop confidence in technical staff who are required to "sell". Gary is an expert Business Development Consultant and Executive Coach and works with leading professional firms in the built and...
Six ways to use EQ – or Emotional Intelligence – to win more work
In this RICS article, Gary Williams of Questas, discusses EQ, or Emotional Intelligence, and how it can help you get the edge over your competitors. Embrace the human side of business relationships and you will be more confident with clients, more effective with sales...
First Impressions Count: Creating a positive impact at a first client meeting.
Whether your industry is engineering, law, property or the public sector, here are some ways you can prepare and optimise the opportunity at your first business development meeting with new clients. The Dos and Don'ts if you will, of creating the right first...
Be Brilliant! How to prepare for that effective first meeting
Initial meetings with potential clients or with new people at existing clients are critical opportunities. This applies to every industry whether it be engineering, law, property or commercial. A first meeting can be the difference between years of work and no work at...
Quash imposter syndrome and optimise the business opportunity
Attending a ‘World Leading’ Event can be very daunting. Don’t let being a little fish in a big pond overwhelm you – Gary Williams shares how he addressed his concerns and went prepared to optimise the opportunity. I recently attended #MIPIM2018. It was my first time...
Make your business development planning more successful
Having worked with different professional services clients over the years, I’ve seen many try to transform their approach to sales (or business development, if you prefer), says Annabel Miller. Some of these organisations have put together a formal transformation...
Sales secrets of high growth companies
Gary Williams looks at the impact of investing in sales ability Winning more than your fair share of the ‘pie’ A recent McKinsey article focused on the ‘Sales secrets of high-growth companies’. It wasn’t focused on any particular sector, but when thinking...
Latest podcasts
Check out our Work Winning Ways podcasts where Gary speaks to experts in the world of business development about their key insights and strategies.
How to Uniquely Connect with Clients
Summary In this episode of Work Winning Ways, Gary is joined by Claire Gott MBE, Head of...
Being Honest & Being Human in Business
Summary In this episode Gary is joined by professional services expert Sarah Butters to...
Cross-selling in the Professional Services Sector
Summary In this episode, Gary speaks with Nigel Clark. Nigel leads Marketing globally...