The questas blog

Our insights into successful marketing, business development and key account management.

The curse of knowledge

The curse of knowledge

Why experience can sometimes get in the way of winning work For any technical expert, experience is one of your greatest assets. It allows you to recognise patterns quickly, diagnose issues with confidence, and provide direction when clients need it most. Over time,...

The 5 Minute Advantage #2: Personal impact in meetings

The 5 Minute Advantage #2: Personal impact in meetings

Over the coming months, we’re exploring the commercial behaviours that win and grow work amongst technical experts. Last month, we focused on getting in front of target clients…because if you are not in the room (virtual or physical), well, nothing else matters. This...

The 5 Minute Advantage: Getting in front of target clients

The 5 Minute Advantage: Getting in front of target clients

Over the coming months we'll be exploring the commercial behaviours that win and grow work amongst technical experts. From getting in the room, to pitching, negotiating and handling difficult client conversations, success in your sector is rarely accidental. It...

Clients don’t buy expertise: They buy what it does for them!

Clients don’t buy expertise: They buy what it does for them!

Here’s an uncomfortable truth in professional services: Technical excellence is rarely a differentiator. The best technical team doesn’t always win The most qualified bidder doesn’t always get appointed, and The most experienced professional doesn’t always become the...

Work Winning Ways: Shaping 2026

Work Winning Ways: Shaping 2026

Hi, and welcome to the first edition of Work Winning Ways for 2026. January can often feel…mixed. There’s optimism about the year ahead. There’s pressure to hit the ground running. And there’s often a long to-do list staring back at you before the first proper coffee...

Non-negotiables of growth

Non-negotiables of growth

In professional services, growth is often discussed in terms of tactics. More networking More content More CRM activity More 'doing' But after many years of working with technically minded professionals and leadership teams, one thing has become clear: Sustainable...

Work Winning Ways: A year in practice

Work Winning Ways: A year in practice

Hi, and welcome to the final edition of Work Winning Ways for 2025. As the year draws to a close, December feels like the right moment to pause, not to rush into planning, but to reflect. Over the past year, through LinkedIn newsletters, training sessions, workshops,...

Negotiating with confidence

Negotiating with confidence

Hi, and welcome back to the sixth and final newsletter in our Client Management Series. Over the past few months, we’ve explored some of the core skills that help technical experts build stronger, more profitable client relationships: • Managing expectations •...

Spotting Opportunities

Spotting Opportunities

So far, we’ve looked at managing expectations, building stronger relationships, handling difficult conversations and leading teams effectively. This month, we’re focusing on something that often feels a little trickier: spotting opportunities. Many professionals see...

Leading client teams effectively

Leading client teams effectively

In my LinkedIn Client Management series, we've so far explored: Managing expectations (the foundation of strong relationships) Building trust to become a true partner Handling difficult conversations with confidence This time, we’re shifting focus to something that...

Handling difficult client conversations

Handling difficult client conversations

So far in my LinkedIn Client Management series we’ve looked at managing expectations (the foundation of strong relationships) and building trust to become a true partner. This time, we’re diving into one of the trickier – but unavoidable – aspects of client...

Building stronger client relationships

Building stronger client relationships

Last time, in my LinkedIn Client Management Series we looked at managing expectations – a vital foundation for every strong client relationship. This time, we’re digging into something just as essential: building genuine relationships with your clients. Shifting the...

questas steaming coffee cupGetting to the ‘table’ of target clients

Getting to the Table of Target Clients - Questas Espresso Shot Webinars
Are you targeting the right clients and speaking to them regularly? Don’t lose out to your competitors, develop your own action driven BD Plan.

Try our Espresso Shot Learning – Our 30 min live webinar to give your team the key points and latest thinking in Business Development and Client Relationship Management.

FIND OUT MORE

How to Cross-Sell without Selling!

e-learning course on laptop on desk with workerOur e-Learning Cross Selling Module is an interactive introduction to best practice.

Latest insights

Get in touch