The questas blog
Our insights into successful marketing, business development and key account management.
Training online, moving from the classroom and maintaining effective learning
One thing we already knew – you can’t just take a classroom course and deliver it online. With over 20 years experience in corporate training we took the principles and tested on ourselves and friendly clients how best to adapt to get it right online. And those rehearsals were the best investment we could have made! Here’s what we learnt delivering Virtual Classroom Training.
3 Ways Virtual Training Can Help Reduce Your Carbon Footprint
Like many businesses, we’ve had to adapt to new ways of working since the pandemic began. Virtual training has not only been the only way to continue to deliver our courses, we’ve also discovered another positive outcome – a huge reduction in our (and our client’s) carbon footprint!
How To Manage & Maintain Client Relationships in a Virtual World
Are you tasked with managing important client relationships whilst working remotely? We ran a live webinar on 24th April attended by over 70 people, which aimed at help professionals who have the new challenge of nurturing client relationships during lockdown and...
Webinar: Managing and maintaining client relationships in a virtual world
Managing and maintaining client relationships in a virtual world. A practical and engaging free live webinar aimed at professionals that work in the natural and built environment. This is for YOU if you are tasked with maintaining client relationships during the lockdown period and beyond.
Cross Selling: how to achieve growth by cross selling in professional services
‘Cross-Selling’ is the key to smart business growth but why is it so difficult? Questas CEO & Founder, Gary Williams reveals how to overcome the barriers and generate significant opportunities from existing clients.What is cross selling? Cross-selling is best...
Four ways to get out of your comfort zone and be the catalyst to growth
Questas' Gary Williams writes in the RICS Recruit Blog about how to develop confidence in technical staff who are required to "sell". Gary is an expert Business Development Consultant and Executive Coach and works with leading professional firms in the built and...
Six ways to use EQ – or Emotional Intelligence – to win more work
In this RICS article, Gary Williams of Questas, discusses EQ, or Emotional Intelligence, and how it can help you get the edge over your competitors. Embrace the human side of business relationships and you will be more confident with clients, more effective with sales...
First Impressions Count: Creating a positive impact at a first client meeting.
First impressions Whether your industry is engineering, law, property or the public sector, here are some ways you can prepare and optimise the opportunity at your first business development meeting with new clients. The Dos and Don'ts if you will, of creating the...
Be Brilliant! How to prepare for that effective first meeting
Initial meetings with potential clients or with new people at existing clients are critical opportunities. This applies to every industry whether it be engineering, law, property or commercial. A first meeting can be the difference between years of work and no work at...
Quash imposter syndrome and optimise the business opportunity
Attending a ‘World Leading’ Event can be very daunting. Don’t let being a little fish in a big pond overwhelm you – Gary Williams shares how he addressed his concerns and went prepared to optimise the opportunity. I recently attended #MIPIM2018. It was my first time...
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