Questas podcasts
Our Work Winning Ways podcast discusses strategies and tactics for growing a professional services business
Engineering and Leadership
Summary In this episode of WORK WINNING WAYS we have a fascinating interview with Pat Sweet of the Engineering and Leadership podcast. Pat talks to Questas founder and CEO Gary Williams, as he gives some great insights on what it takes to successfully lead...
Building Customer Experience Around Trust, Care and Value
Summary Building customer experience around trust, care and value is the main theme of this episode of Work Winning Ways. Questas founder and CEO Gary Williams is joined by Paul Adams of The Project Centre, a professional design consultancy, focused on civil...
Why Client Services are the Key to Success
Summary In this episode of Work Winning Ways, Gary Williams, (founder and CEO of Questas) reveals why client services are the key to success. He shares insights on what Questas does for companies, how the podcast name came about, and why it is so important for client...
Approaches to Winning Work
Summary In this episode of Work Winning Ways, Gary is joined by Mike Reader. Mike is the Head of Work Winning at Mace, leading opportunity management, capturing and bidding across Mace's Consult business. Join the discussion on building a team that can work with...
How to Uniquely Connect with Clients
Summary In this episode of Work Winning Ways, Gary is joined by Claire Gott MBE, Head of Industry and Corporate Social Responsibility at WSP in the UK. Join the discussion on how to encourage your technical staff to engage better with clients and how to win and keep...
Being Honest & Being Human in Business
Summary In this episode Gary is joined by professional services expert Sarah Butters to discuss how to drive business by driving people. Sarah tells us how encouraging people’s passions and helping them grow as individuals is beneficial for your business. Gary also...
Cross-selling in the Professional Services Sector
Summary In this episode, Gary speaks with Nigel Clark. Nigel leads Marketing globally for SLR Consulting - an international leader of environmental and advisory solutions. They help clients of all shapes and size achieve their sustainability goals. He is an...
What it Really Takes to be a Good Salesperson and Why You Have to Differentiate Yourself
Summary In conversation with Amanda Geyman - Director of Strategic Growth for WSP UK - what it takes to make a good salesperson. An insightful episode that explores client management and the positive and negative impact of the pandemic. It covers how differentiating...
Emotional Intelligence is the Key to Selling
Summary In this episode, Gary is joined by Alison J Coates, founder member of Re\vo. She is a GENOS certified Emotional Intelligence Practitioner and Life Coach. She also holds an MA in Industrial Psychology. Alison has 25 years of experience in business change...
Nothing wins like success: Making meaningful client relationships.
Summary In conversation with Ed McCann. Nothing wins like success, making more meaningful client relationships and surviving the pandemic. KEY TAKEAWAYS The pandemic has created many challenges for many people and businesses alike. Ed and his company...
Being Human, the Art of Client Relationship Management
In this first episode, Gary is joined by Terence Ritchie, a Partner at EMW Law. Terence is a real estate lawyer who knows that relationships and delivering a great client experience are the keys to winning and keeping clients in a very busy market. Their conversation covers a number of areas including;
The impact of the pandemic on client relationships and business development
What it takes for (very) reluctant sellers to get motivated
How Terence sees the future of client selling
How to Cross-Sell without Selling!
Our e-Learning Cross Selling Module is an interactive introduction to best practice.
Latest insights
Unnatural salespeople are your secret weapon when it comes to winning work
Your hidden salesforce are the unnatural salespeople! It's time to unleash their...
The Future of training: Online? In-the-room? Or both?
What is the future of training? At Questas, the past 12 months have taught us a lot...
The most effective attributes of a Key Client Manager
The argument as to whether Key Client Management is something most professional services...