Questas podcasts
Our Work Winning Ways podcast discusses strategies and tactics for growing a professional services business
Tools for Difficult Client Conversations
SUMMARY This episode looks at the inevitability of difficult conversations happening with clients and how we manage them so as not to damage (and even improve) relationships. In this episode, Gary has an EASY chat with his Questas colleague Paul Brady about what to do...
The Importance of Well Trained Leaders
SUMMARY Business development and client relation management is part of a trinity with leadership and management. That’s the glue that holds organisations together that Gary will be discussing this week on Work Winning Ways. Find out why training in business...
The Right Way To Win And Maintain Clients with Frank Lippert
Summary On this episode Gary speaks to Frank Lippert - one half of the PSM (Professional Services Marketing) Podcast. Frank is based in Sacramento California and in this discussion they look at the differences in marketing and business development between the UK and...
Winning More Than Your Share Of The Pie
Summary On this episode Gary speaks to Mark Anders, who is an Operations and Framework Director at Mace. Mark tells a great story about how he came to be doing what he does today (you would never guess!). He shares his many years experience in managing Client...
An Interview with Gurminder Sagoo, Client Director WSP Middle East
Summary This is a fascinating interview with someone who has worked in the Middle East for more than 10 years. Gurminder shares some insights about winning work in the region as well as busting some myths about how the building industry works. If you work in the built...
Mastering The Client Experience
Summary How do we win the right kind of work from the right kinds of clients? This week on Work Winning Ways, Gary brings you an episode from a series of webinars about how you can master the client experience. Find out how you can win over clients, build and maintain...
How To Maximise Impact
Summary People don't go to work to feel impotent, they thrive when they are doing what energises them! Gary speaks with Nathan Ott, co-creator of the GC Index - an organimetric tool that identifies people's preferences and allows them and the organisations for whom...
The Power of Nudge Theory
Summary The Power of Nudge Theory is a fascinating subject. Ziba Goddard is a behavioural scientist and Chief Consulting Officer at Cowry Consulting and joins Gary Williams on this episode of Work Winning Ways. Ziba specialises in human behaviour and how we make...
Need help winning Bids & Tenders?
Summary Winning bids & tenders is a challenge. How do you make your business proposals stand out and stick in your clients minds? In this episode of Work Winning Ways Questas CEO and Founder Gary Williams talks to Richard Williams all about winning your bid.KEY...
Cross Selling in the world of Professional Services
Summary Cross selling in the world of Professional Services is the Holy Grail. Organisations think it’s easy, but in this episode of Work Winning Ways, you’ll find out why it’s very difficult. Join Gary Williams as he discusses why cross selling is important, how...
How To Become A Trusted Advisor
Summary On this episode of Work Winning Ways, host Gary Williams of Questas discusses the evolution of the work winning employee and what your client wants from them. Also hear all about what it takes to become a trusted advisor, and just as importantly, how to keep...
Building Strong Relationships
Summary In this episode of Working Winning Ways Gary Williams talks to Edd Stone of The Technology Partnership. Hear all about how Edd works with, understands, and builds strong relationships with people. These relationships can last over an entire career and span...
How to Cross-Sell without Selling!
Our e-Learning Cross Selling Module is an interactive introduction to best practice.
Latest insights
7 Steps to win more work this year
Do you want to win more work this year? Here are 7 steps that will help you to win more...
Practise, practise, practise to build new habits!
How to turn workplace learning into sustainable, positive habits. Commissioned by The...
3 Essential business development tips for professional & engineering firms post-pandemic
How can professional services firms best transition from survival to growth mode?The...